Helping families find the right aged care solutions

Took a huge load off our shoulders, particularly as we were applying to find care for Mum and Dad together. It's a daunting search when you reach the point of having to find somewhere, but Age Care Directions made it so much easier, with passion, care and constant personal contact.

From the first contact to the follow up was exceptional. Having no experience in this field, it was comforting to have help with all aspects of sourcing care. The help with the administrative side of the application process was invaluable, as was the kindness shown throughout. The follow up phone calls to help with the settling in period were so unexpected and a fabulous touch. Can't thank you enough.

I was very worried about finding a permanent place for Mum, but after our first meeting with Age Care Directions I was confident that we would find a place that Mum would be happy in.

Age Care Directions were very supportive at a very difficult time. They answered all of our questions efficiently, effectively and timely, guiding us in the right direction with compassion and kindness.

Excellent knowledge and extremely valuable advice and support on areas like SACAT and Centrelink requirements, areas I had no idea about. It is a very complex system so their expertise is invaluable.

The team was in constant contact with us and navigated everything. They responded to any query we had straight away and knew us personally. We didn't feel like Dad was just a number.

Navigating the aged care system is extremely difficult if you are not involved in that space. The team listened and understood my family situation and needs, and was able to quickly provide a suitable solution.

The team assisted with the whole application process, taking away the stress and anxiety of finding an aged care facility for my dad.

I know how long it took to do one application to an aged care facility, and Age Care Directions did eight for me, and they were all within 15 minutes of where I live.

The insight we received and the processes we were taken through enabled us to move so much faster than if we had attempted the process on our own. Worth every penny!

Thank you for your experienced and honest insight, and for advising me to proactively submit applications and follow up vacancies. It played a significant role in achieving such a positive outcome so soon for our mum.

Mum and Dad have finally settled. They look very healthy and happy in such a short time. Just wanted to say a big thank you for all your help and advice. We could not have done this without you.

Richard has now moved into his new home. All went well and he is doing well. Thank you again for all your help. Couldn't have done it without you.

We couldn't have done it without you. You have been our Aged Care Spirit Guide.

My neighbour recommended Age Care Directions. They managed all of the paperwork and forms and found aged care accommodation options. The overwhelming process ahead was very daunting for me and they alleviated my stress right from our first meeting. My mother is settled into her new home.

Thank you Age Care Directions. What was such an overwhelming process of navigating the aged care system, the team was able to help us place dad into the ideal facility that cares for and supports my dad's needs as his dementia slowly deteriorates. Thank you again for your understanding, reassurance, patience, care and support.

Wish we'd found this company right at the beginning of our mum's aged care journey. It would have saved us a lot of stress. Their calm, kind, down to earth approach was a relief in a very difficult and emotional time.

We are so grateful to Age Care Directions for their guidance through the process of finding the right place to care for our mother. From the first phone call, to exploring requirements, to finding a suitable final home, it was all done gently, professionally and competently.