Emergency Residential Care Placement
Unfortunately, there may come a time when a crisis hits and Residential Care placement is required immediately. This crisis may be due to a sudden health event or due to a changed family situation. Whatever the case may be, Age Care Directions can assist by finding a suitable permanent or respite emergency Residential Care placement for you.
How can we help?
Age Care Directions offers a full application service that is personalised to your needs and aims to find you a placement in Residential Care, permanent or respite, with the focus being on the quality of care provided by the facility.
This service includes a free phone consultation followed by a visit to your home or to the hospital, where we will undertake an assessment of your health and care needs.
At our meeting with you or your family, we impartially recommend Residential Care facilities, with a focus on the quality of care they provide, and which are near to your preferred location. All required paperwork is completed, and the process and the fees and charges are explained. We can also assist with completion of the ‘Request for a Combined Assets and Income Assessment’.
After meeting with you the next step is to lodge the applications with the facilities and provide you with their contact details. We will advise you as soon as there is an offer of a placement and you will then have the opportunity to view the facility. Age Care Directions facilitate the whole process but it is always your decision whether to accept the offer of a placement.
If you are in hospital, ready to be discharged and unable to return home, we are able to update the hospital staff on our progress with finding you a Residential Care placement. This is where our assistance can be very beneficial to you, as often the hospital will only allow you a few days to find a suitable placement.
And if you are a couple and both requiring placement in Residential Care, we can assist by obtaining placement for both of you in the same facility.
Why use us?
There are many reasons why you might consider engaging our services either for your ageing parents, relatives, or even for yourself.
It can be a very stressful time for you and your family when Emergency Residential Care is needed, however Age Care Directions can respond promptly and ease your stress by guiding you through the process, recommending good quality facilities, completing the paperwork, and helping you achieve a successful Residential Care placement.
Since its inception in 2005, Age Care Directions has assisted over a thousand elderly individuals and their families. By tapping into this vast experience we are able to provide guidance, simplify the process of applying for Residential Care and achieve successful outcomes, which is important as this may be your home for the rest of your life.
The facilities we recommend are the ones where you (or your relative) can be confident of receiving a high quality of care to meet your required care needs, along with a wide range of leisure activities. And our confidence in recommending these facilities is strengthened by the positive experiences and feedback provided by the families we have previously assisted.
Sensitivity and Empathy
The urgency could result in a situation where respite care is inadequate and you require permanent Residential Care placement. While many older people may only consider respite, the reality is often that they need permanent placement. The team at Age Care Directions can manage this situation with sensitivity and empathy by advising you and your family as to the most appropriate option for you.
Most high quality Residential Care facilities in Adelaide have waiting lists, and it can be several months before a vacancy is offered. Through our application strategy, together with the close liaison we share with Residential Care providers and the advocacy we provide on your behalf, we have an excellent record of achieving an early placement. Where emergency Residential Care is needed, this often happens within a few days from when we first meet with you.
Not only do we advocate on your behalf in finding a placement for you, but we are also available after the placement to assist with any issues or concerns that may arise, at no extra cost. Our advocacy is critically important when emergency Residential Care is needed.
Families often find during the process of placing a loved one in Residential Care that they are met with a degree of resistance from that person, and they also experience feelings of guilt. Many families take advantage of phoning us and talking through the issues that are concerning them or to receive reassurance about the decision they have made.
While we are not licensed to provide financial advice, we are able to explain the various fees and charges that apply to Residential Care and provide you with an estimate of the amount of those fees and the options for payment. What’s more, we can also assist with completion of the ‘Request for a Combined Assets and Income Assessment’. Upon request, we are able to provide you with contact details of financial advisors who have a thorough understanding of aged care fees and charges.
We offer a free phone consultation and when you decide to engage our services we can visit your home to complete the necessary documentation. We are available to meet outside normal business hours.
After we have met, you are welcome to phone us should you have any questions or require further assistance, even after placement has taken place.
We can also link you to real estate and other professionals who are able to assist with the sale of your house and disposal of surplus personal assets.